Barry County Central Dispatch 911’s Eric Mulvaine was named 2016 Telecommunicator of the Year and Che'rie Baldwin-White received the first President’s Award from the Michigan Association of Public Safety Communications Officials (MI APCO).
"Eric and Che'rie are just two examples of the dedicated professionals in
this organization that are giving their all to this community every single
day" said Barry Central Dispatch Director Phyllis Fuller.
Mulvaine was nominated by Baldwin-White, his supervisor, who said he was "a person that lends a hand without expecting anything in return."
Mulvaine became a trainer with only two years on the job, maintains the Barry Central Dispatch website, assists the network administrator with technical issues, and served on the steering committee for the Next Generation 9-1-1 phone system.
At the same time, he provides excellent customer service while working as a call taker and dispatcher. He works well with his peers and administration and has a great working relationship with law enforcement, fire, EMS and the other agencies that Barry Central Dispatch serves. "His cooperation, coordination, and initiative are present every single day" Baldwin-White said.
APCO President Sandra Nielsen created the first President’s Award in appreciation of Baldwin-White’s long standing contributions to the Michigan Chapter of APCO. Baldwin-White was instrumental in the collaboration and selection process for an upcoming joint conference of the MI APCO and National Emergency Number Association.
Although there is great collaboration between the two national associations, their annual Michigan conferences have been held separately for more than 30 years. Baldwin-White traveled the state scouting potential conference sites.
For a year and a half, she worked diligently with the two association’s board members to create a memorandum of understanding that is the foundation for the first annual joint conference in 2018.//
The Michigan Chapter of APCO is part of the world's oldest and largest organization of public safety communication professionals. The event was held in Frankenmuth on Oct 20.
Photos: (upper left) 2016 Telecommunicator of the Year Eric Mulvaine
(center left) The President’s Award winner, Che’rie Baldwin-White.
Both awards are from the Michigan Association of Public Safety Officials, part of the oldest organization of public safety communication professionals.