A resident of a neighboring county received a call stating that a family member was injured in a vehicle accident. The caller ID showed ‘911’ on the screen and the caller requested personal information, according to a news release from Michael Armitage at Eaton County Central Dispatch.

“Please know that, with the exception of text messaging, the caller ID for 911 centers will not appear as ‘911.’ Phone calls from 911 centers will show up with a seven-digit administrative phone number or, in some cases, will display restricted or blocked,” Armitage said.

Eaton County residents who receive a call with 911 on the caller ID should not give out personal information and should report the call to 517-543-3510.  If residents question the validity of a caller representing themselves as 911 or another public safety agency, they can call central dispatch at 517-543-3510, he said.

In cases where the caller’s authenticity is in question, we will work to confirm the validity of the call or connect you with the proper authorities to report it as a scam, Armitage said.