With the holidays fast approaching, the Better Business Bureau is looking at the growing number of scams.
The BBB is seeing a larger number of online shopping complaints compared to past years.
The complaints come from the supply chain management method called drop shipping.Drop shipping is where the retailer does not keep the products in stock, instead it transfers the customer's order and shipping details either to the manufacturer,different retailer or wholesaler. Whoever receives the details then ships the product directly to the customer.
There is nothing technically wrong says the BBB with the process of drop shipping, if the retailer is upfront about it.